Best Lost and Found Software in 2022
Dealing with Lost and Found can be a hassle that turns into a bad experience for both your staff and customers. However, with the help of the right software, you can easily optimize the process and reunite more customers with their lost properties.
The only question is: which software should you choose?
When it comes to selecting the best Lost and Found software for your business, there are many things to consider. We understand that it’s important to know your options when it comes to selecting the right one.
To make things easier for you, we've compiled a list of the top 7 best Lost and Found softwares to use in 2022.
Top 7 best Lost and Found software
1. Faundit
Faundit offers a software solution that helps businesses in the hospitality, tourism, and travel industry manage and streamline their entire Lost and Found process.
With Faundit, you can easily register lost items and automate everything from contact to delivery - turning Lost and Found into great experiences.
Presence:
Global
Key features:
- Digital lost item registration and customer request forms
- API integrations (PSM, CRM)
- International shipping with prepaid labels
- Automated Smart Matching
- Multiple shipping options for your customers
- Package pick-up from your location
- GDPR compliant
- Email communication and SMS notifications
- Customizable communication
- Multiple languages available
Pros:
With Faundit, you can integrate the solution with your current systems, such as your booking system, reservation management system, Property Management System (PSM), or Customer Relationship Manager (CRM).
Furthermore, the Automated Smart Matching feature reduces the manual workload and suggests the most likely matches for found items and customer requests.
With Faundit it is also possible to customize your communication. You can customize your logo, colors, font, and text and interact with your customers through white-labeled pages, forms, and emails.
Lastly, faundit supports multiple languages. The platform is translated into 8 languages with guest-facing pages available in all languages, so you can communicate with your customers in their preferred language.
Cons:
Missing from the features list is image recognition and the possibility for your team to quickly report lost items on a mobile app. However, the app is under development and will be available at the beginning of 2022.
Pricing:
Faundit is free to use, forever. This means you can make an account and use the free version of Faundit for as long as you want, for as many items as you want.
You can also choose a premium subscription that includes more features, allowing you to strengthen and customize the communication with your customers.
Learn more here: Faundit
2. Chargerback
Chargerback offers a cloud-based software solution that allows organizations in the hospitality, travel, and entertainment industry to register, match and return lost items to customers.
Presence:
United States
Key features:
- Online registration and reporting from all mobile devices
- Suggested item matching
- International shipping
- Image upload
- Image recognition
- Multiple shipping partners and pre-paid labels
- GDPR compliant
- Customizable communication
Pros:
Chargerback offers customizable communication that allows you to change logos, fonts, and messaging when communicating with customers.
Their software is free of charge, so your business can sign up and start using the software without having to spend extra money.
Cons:
With Chargerback it isn’t possible to integrate the solution with your current management systems, such as PMS or CRM. Furthermore, they don’t offer users a mobile app for registering lost items.
Chargerback offers a free version only, which means that your customers are charged an extra fee. To cover their expenses, Chargerback adds a service fee to the customers’ shipping charges.
This means you save money, but your customers end up paying more to be reunited with their lost items.
Pricing:
Chargeback offers a free solution only for your business.
Learn more here: Chargerback
3. iLost for Business
iLost focuses on giving the end-customers the opportunity to claim and search for their lost belongings on an online platform.
With their software solution, you can register found items and match them with requested items from customers to ensure a safe return.
Presence:
Global
Key features:
- Online lost item registration and claims reporting from all devices
- Image upload
- International shipping
- Multiple delivery options for your customers
- GDPR compliant
- Multiple languages available
Pros:
iLost for business offers a selection of languages.
This means you can personalize your communication with more of your customers and communicate in their preferred language.
Cons:
With their software, it isn’t possible to integrate the solution with your current management systems, such as PMS or CRM.
Also, the solution doesn’t allow branded communication. This means that you can’t communicate with your customers through white-labeled pages and customizable emails that reflect your brand identity.
Finally, iLost for Business doesn’t offer image recognition.
Pricing:
iLost offers a free software version or a monthly subscription option.
Learn more here: iLost for Business
4. ReclaimHub
Another solution on the market is ReclaimHub. With their platform, you can help your customers reclaim their lost belongings... did the name give it away?
Furthermore, their software allows you to register, manage, match, and return Lost and Found items to customers.
Presence:
Global
Kay features:
- Online registration and reporting of items from all devices
- Automatic matching system
- Image Upload
- GDPR compliant
- Customized categories
Pros:
Their software solution offers different features where you can upload images and choose and create your own categories when registering items on the platform.
With ReclaimHub you can use the automatic matching tool to make sure your customers are quickly reunited with their lost items.
Cons:
Missing from the features list is the possibility to integrate the solution with your current management systems, such as PMS or CRM.
Furthermore, the solution doesn’t include a mobile app or image recognition and doesn’t allow businesses to customize their communication or interact with customers in multiple languages.
Pricing:
ReclaimHub offers a free 30-day trial period to try out their software.
Afterward, they offer a monthly subscription option.
Learn more here: ReclaimHub
5. NotLost
The NotLost software helps you manage your Lost and Found processes. With their software, you can register lost items and respond to customer requests - making lost items... not lost.
Presence:
United Kingdom
Key features:
- Online registration and reporting of items
- Image upload
- Suggested item matching
- Image recognition
- GDPR compliant
- Automated emails
- Multiple shipping options for your customers
Pros:
With the NotLost solution, you can add images when registering found items on the platform and you can use the matching engine feature to quickly receive suggested Lost and Found matches.
Cons:
Missing from the features list is the possibility for businesses to interact with customers through customized communication. Also, it's not possible to interact with customers in different languages, as the platform only supports English.
The solution doesn’t provide system integrations with your current management systems, such as PSM or CRM, and doesn’t provide a mobile app feature.
Pricing:
NotLost has several pricing plans that suit different-sized businesses.
They offer both monthly and annual subscriptions.
Learn more here: NotLost
6. vFound
vFound is a 100% web-based software solution that helps you manage your Lost and Found processes.
They focus on using pictures on the platform to create transparency in the process of returning lost items to their rightful owners.
Presence:
Global
Key features:
- Online registrations and reporting of items on a centralized dashboard
- Multiple shipping options
- Image upload
- Customer chat function
Pros:
The use of images is one of their main focus areas. vFound uses the power of images to ensure a safe and trustworthy process when it comes to returning lost items with customers.
Cons:
vFound is one of the newer solutions on the market and is missing features such as automatic matching, image recognition, system integrations, mobile app, and the opportunity to interact with customers in multiple languages.
Pricing:
Free 30-day trial period.
Afterward, vFound offers two pricing plans for different-sized businesses.
Learn more here: vFound
7. Lost and found software
Lost and found software offers businesses a simplified solution with different features for managing Lost and Found procedures.
Presence:
Global
Key features:
- Online registration and reporting of items on tablets, smartphones, and computers
- Smart matching
- Mobile app
- Global shipping
- GDPR compliant
- Image recognition
- Customizable communication: white-labeled emails and forms
- Multiple languages available
Pros:
With Lost and Found Software, you can customize and personalize your communication with your customers and speak with them in several languages.
Furthermore, you can use features such as automated smart matching and image recognition to help you quickly register and match lost items with customer requests.
Cons:
Their solution doesn’t include system integrations with management systems, such as PSM or CRM.
Pricing options:
Free trial available.
They offer a free subscription version - free to use up to 1,500 entries per year
Learn more here: Lost and found software
Summing up
Having read to this point, you now know more about the different software solutions on the market and how they can help you optimize your Lost and Found.
Now it’s up to you to choose the best Lost and Found software for your business and get started with optimizing the process today.
Want to know more? Book a free consultation with our experts to review your current processes and determine your needs.
You can also read more about: